WARRANTY ACTIVATION / SERVICE CLAIMS
Warranty claims can be serviced by contacting NUWATT either by email at email@example.com or by phone at (862) 801-2006
RETURN OF DEFECTIVE PRODUCT
After obtaining a return authorization number (RMA), product should be shipped freight pre-paid to the address provided with your RMA. Failure to follow this procedure shall void this warranty. NUWATT reserves the right to (i) examine all failed LED fixtures to determine the cause of failure and patterns of usage and (ii) be the sole judge as to whether an LED fixture is defective and covered under warranty.
All Sales are final after 30 days of purchase. If a customer would like to return the goods within the 30 day return window, the shipping is paid for by the customer. If the product is no longer needed, returns are subject to a 15% restocking fee unless otherwise stated by a NuWatt employee.